At Constanța-Consulting, we strive to provide our customers with high-quality digital products and services. However, we understand that there may be situations where you may need to request a refund or return.

Our Policy

Due to the nature of our digital products, all sales are final. Once you have purchased a digital product (e-books, video courses, templates, etc.), it is immediately available for download and cannot be returned.

Exceptions

We may consider a refund or return in exceptional circumstances, such as:

• Technical Issues: If you encounter technical difficulties preventing you from accessing your purchased digital product, please contact us. We will work diligently to resolve the issue. If the issue cannot be resolved, we may consider a full or partial refund.
• Duplicate Purchases: If you accidentally purchase the same product twice, please contact us. We will be happy to issue a full refund for the duplicate purchase.

How to Request a Refund

If you believe you qualify for a refund under the terms of our policy, please contact us within 14 days of your purchase. You can reach us by email at [email protected] or by phone at [phone number] (if available). Please include your order number and a brief explanation for your refund request.

We will review your request and respond to you within 5 business days.

Additional Information

• We reserve the right to deny a refund request that does not meet the criteria outlined in this policy.
• Shipping and handling charges are non-refundable.
• This policy is subject to change without prior notice.

We encourage you to carefully review the product description and preview materials before making a purchase.

Thank you for your understanding!